Shared Email Inboxes – BeBizzy Break Podcast EP: 71

Shared Email Inboxes – BeBizzy Break Podcast EP: 71

Does your business have a shared inbox?

Most small, and nearly ALL large businesses have generic email inboxes that are logged into by two or more staff members. Sometimes it can get messy when everyone, or in some cases no one, log into the box to handle customer requests, questions, or just to clean it out.

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Why would you need a shared inbox?

Current and potential clients like to have generic email inboxes they can use to contact your company. Addresses like “info@”, “support@”, and “customerservice@” help them reach the right person. But sometimes it’s never just ONE person, but a group that keeps that inbox monitored. And this can sometimes cause collisions of two people working the same issue, or worse, ZERO people working the same issue because they thought it was being handled by someone else.

Ways to set up a shared inbox

  • Manual – An email gets sent to “info@” and several people all see it in their inbox. Someone has to accept that email, read it, respond back to the sender, then file that email in a different folder or use whatever process is mandated by the business to mark it as complete.The problem arises when the inbox is set up incorrectly and not everyone sees it being read so multiple people start working the issue, or everyone sees it and assumes it will be handled by someone else so no one helps the customer.In this case, there needs to be a documented process of who handles it and when. If rep A is gone, rep B works it. If it sits for more than “x” hours then the manager or someone else is specified to handle it. If there are no documented processes you will have breakdowns or cause extra work on certain issues.
  • Forms on the Website – Putting a form on the website does a couple of things. First, you don’t give out actual email addresses but you can still direct subjects selected by the client to a particular email address. This means all “info@,” “questions@,” or whatever goes to an actual person, not a group of people, but the client doesn’t see who gets it. This also allows some flexibility when someone leaves the company, is on vacation, or is just too busy to handle these types of requests.A second benefit of forms is they allow you to format the information being gathered instead of just letting the sender put whatever information they wish into the form. So you can ask for and even require names, email addresses, phone numbers, subjects, and just about anything else you want or need.Finally, many of these forms can be saved to a database AND sent to a person or persons, so in the event email goes down, a person’s address is terminated for whatever reason, or something just isn’t handled right away, you can look at the data and recover this request and fix the issue.The one drawback is this format requires the user to actually go to the website to submit the form instead of just firing off an email from their phone or email application.
  • CRM – Customer Relationship Management platforms are the next step beyond email forms. They are databases or applications that use form or email information to create tickets that can be handled by one or more people. Some potential CRM platforms in a wide variety of functions and price are Hubspot, Zoho and Freshdesk (what I use at BeBizzy).There are so many benefits to this type of system including:
    • Saved threads of communication with the client
    • Formatted questions that require the sender to provide necessary information to solve the issue like invoice numbers, usernames, phone numbers and more.
    • Many have the ability to add an FAQ, support forum, or other intermediary step where the sender can often solve their own problems or the group can solve it before you can.
    • Most CRM platforms are located off the website network, so it doesn’t affect the traffic or performance of the website
    • It provides an auditable trail to see how long it took to respond, how many interactions did it take before resolution, who handles how many tickets, and more.

Bottom Line

Shared inboxes are a great way to handle client request or questions. They allow your company to respond as a group instead of relying on just one person. But it more control is needed, the first step would be to create some forms on the website that send to specific people and save to a database. If the budget exists, or the need is great enough, a CRM is a great way to handle support tickets, general inquiries or other client requests. If the cost looks too big, weigh the option of what does it cost to lose a current or potential customer because something wasn’t handled right away.

Have any questions or suggestions on going paperless? Leave them below, or send them to me @BeBizzy on Twitter!

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What to do About Deleting Facebook

What to do About Deleting Facebook

BeBizzy News and Notes

  • Reminder, Tax Day is Tuesday, April 17, 2018.
  • WordPress 4.9.5 was released yesterday. It’s a small update, and just a few minor releases before the big one, Gutenberg, gets released.

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Should You (and your customers) Delete Facebook?

Some Background On The Facebook Issue

  • Facebook has been accused of distributing “fake news” since before the last US Presidential election.
    • The social platform was supposedly manipulated to send articles to those of certain political leanings re-enforcing those beliefs or inciting anger at opposing beliefs.
  • Recently it has been found that Cambridge Analytica obtained the Facebook data of 50 million users UPDATE!! I LIED! This afternoon (4/4/18) it was announced the leak was 87 million accounts!
  • Inside that data is your contact info, who you follow, what ads are clicked on, friends, your timeline, and much, much more.
  • So now that the cat’s out of the bag, what should you do as a consumer, and how does that affect you a as a business person?

First, let’s look at how to get your Facebook data

  • Computer – click on the down arrow to the right of your notifications and select “Settings
  • Under the General Account Settings is a link to “Download a copy of your Facebook data.” Click it.
  • You will be taken to another page (page views anyone) that asks you to click another button to “Download Archive.” Click THAT.
  • Next you will asked to provide your password. It is the same as your Facebook password, then click “Submit.”
  • An email will be sent to your login email stating your Facebook data has been requested, and a followup email will be sent when the data dump is complete.

Now if all that information scares you, you’re not alone. And thousands are deleting their Facebook accounts including Elon Musk, WhatsApp founder Jan Koum (who sold his company to Facebook for $16 billion), Jim Carey and more.

  • Deleting your account is easy, go here and click deactivate your account 
  • HOWEVER, before you do, remember that Cambridge Analytica and others already have your info, so deleting your Facebook account will only cut you off from sharing new info. They can already act on what they have.

So what does this mean to you and your business

Your customers could easily do the same, and once they see who they all follow, like and interract with, there’s a chance they will also either delete their accounts or remove some affiliations.

Instead of deleting Facebook, it’s suggested that users remove allegiances to Apps, Website and Games. You can also see what information is saved as “Your Ad Preferences” , where you can see what’s stored as Your Interests, Advertisers You’ve Interacted With, You’re Information and Ad Settings.

But if your customers go here, there is a chance they will “unsubscribe” to your ads and other information. So now what?

Well, if they do this, you could lose their attention. So there are a couple of things you can do to retain them now before another scandal prompted them to make changes.

  • Post Often – By putting quality, relatable, non-sale related content in front of them often, you could entice them to think of you as a needed resource, entertainment source, or wanted advertiser.
  • Advertise to a targeted list – Obviously when looking at your data you can see just how targeted your ads could be blasted. Be more selecting when you send out an ad instead of throwing it out to as many people as possible. It will save money and keep other timelines from being clogged.
  • Focus on things other than Facebook. Get your website’s SEO fixed, look at Twitter, Pinterest and LinkedIn as possible avenues of driving traffic, and look at marketing automation as an option.

If a user has made up their mind to delete Facebook you will simply loose that method of reaching them. If you have hitched your wagon, traffic and marketing to only Facebook, now is the time to start looking at other solutions.

WordPress Plugin of the Week

Mergebot 

Wish I would have sought this one out a few weeks ago before I moved a very large, active site. What it does is you install Mergebot on both your LIVE site and a DEVELOPMENT site. As your visitors interact with the site with sales, contacts and other things the information is passed through the cloud the Mergebot. Also, as you make changes to the development site these database changes are also sent to Mergebot, where the cloud database combines the two making it easier when the DEV site goes LIVE by syncing all the database changes in one place.

It’s not cheap, but if you’ve ever moved a large site or database and had to keep a version live while you migrate or change it can be a huge headache when it comes time to merge the data. Mergebot could help you with this.

Cost is $249/yr to migrate one site at a time, $349/yr for three, and $589/yr to do five sites at a time. Again, not cheap, but compared to the hours you could spend messing with database sorting and merging, it could be a lifesaver. Wish I would have used it before I migrated the last site, but I won’t make THAT mistake again!

Got a suggestion for a topic, interview or other show idea? Send it over at BeBizzy.com or on Twitter @BeBizzy

Disclosure: As member of a pretty cool team of influencing users, I received mobile devices with line of service from Verizon. No additional compensation was provided nor did I promise a positive review. All opinions are my own. By the way, many of us meet every Friday @ 2pm CT on Twitter (#MobileLiving) to discuss mobile phones and how you can use them in your daily lives. Join us! 

#BetterMatters #brandpartner

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BBP : Episode 56 – Capterra

BBP : Episode 56 – Capterra

In this episode we talk about how Capterra can help you find the right software solution to manage your business.

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Tech News

Windows 10 Fall Creators Update released on Oct 17

  • As always, running updates has certain risks, as talked about on last week’s podcast
  • Make sure you have plenty of time to run the updates, possibly a couple of hours.
  • Always back up and know there’s that small chance the backup may fail and you’ll either have to revert back, or it could cause your system to become unstable.
  • Features.
    • People Integration – You can now pin friends, co-workers, business partners, family members, etc to the task bar for easy access. It can even be used to contact via Skype
    • Fluent Design – a new design language from Microsoft regarding animations and effects. Some included changes are blur effects, easier resizing of apps and windows and a “shinier” design for the Start Menu.
  • You can also pin website shortcuts to the task bar. This was available in previous versions of Windows, and now it’s back.
  • New emojis – dinosaurs, genies, zombies and more are part of the Unicode updates for the fall creators update.
  • Cortana – Cortana notifications can now be seen on your Android phone. And you can control Windows a bit with Cortana, including locking, signing out, shut down or restarting your computer.

Google Advanced Protection

  • Meant for high-profile celebrities, politicians and other possible targets for hacking.
  • Advanced security features for your account (gmail, google drive, etc)
  • Need a physical key to unlock your data (USB)
  • It also locks down your files and email to ONLY Google apps, eliminating the possibility of using 3rd party programs to attain the data.
  • This will make using Google’s products a bit more tough, but if you’re concerned about information security more than you are about ease of use, this may be a good solution.

Capterra

Capterra is a website with a mission to match up businesses with the right software to optimize any part of the operation. Whether it’s project management software, bookkeeping, marketing, testing or just about anything else, Capterra can suggest the right software taking into account budget, ease of use and more.

  • Guest : Claire Alexander – General Manager of Capterra
  • http://capterra.com
  • Facebook : https://www.facebook.com/Capterra/
  • Twitter : https://twitter.com/capterra
  • Website to help find a software solution for your business
  • Capterra has been around since 1999
  • Virtually any sort of software for your business organized by software type, then displaying the most used, best cost effective or easiest to use.

Have any questions or suggestions on going paperless? Leave them below, or send them to me @BeBizzy on Twitter!

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BBP : Episode 55 – Have You Updated Today?

BBP : Episode 55 – Have You Updated Today?

In this episode we talk about managing your passwords and updating technology to stay secure.

BBP : Episode 55 – Have You Updated Today?

Tech News

Yahoo Email Hack – Now up to 3 Billion accounts, apparently every yahoo account. – announced by the new owner, Verizon

  • No credit card information in the breach, but
  • Suspect part is that the new intelligence was just recently obtained AFTER the deal closed to buy Yahoo.

Equifax update – there’s a good chance the company will have to pay penalties to affected consumers going north of $1B.

  • For the record, $1B comes to just over $7 per possible affected user.

Cortana is now rollout out into Skype. You should start seeing it appear in private and group chats to offer assistance for scheduling and other items.

  • Will also appear in the Android and iOS versions soon.
  • Still not sold on voice systems like Google, Amazon or Siri, but I hope to become more reliant on it when the new Pixel 2 phone arrives
  • Microsoft claims 141 million “monthly” users of Cortana. I use it only when I accidentally click the button on my desktop toolbar, so that probably counts at least once a month.
  • Siri – 41.4 monthly, 19% daily.
  • Google claims 20% of mobile searches are voice searches – couldn’t find a published #
  • Becoming more popular
  • Would love to discuss voice searches and voice control on a future episode, so if you’re an “expert” please contact me.

Today’s topic – You are Responsible for Updating Your Technology

  • In the last month, I’ve had to do the following:
    • Rescued three websites from obvious hacking
      • Two were hijacked by an out-of-date WordPress plugin and dozens of fake blog posts linking to a casino were placed on the sites.
      • One was using a password created several years ago and the FTP was compromised, with THOUSANDS (over 50k) web pages were created, uploaded and indexed by google.
        • The new index.php page and all the rest were the only ones showing up in Google searches because of the dominance.
    • About six months ago I got a call that a WordPress site built over five years ago had NEVER been updated, and now stopped working.
      • That required updating WP, finding out what, if any of the existing plugins would still work with the new WP, and we had to find alternate solutions for outdated, un-updatable, or costly upgrades to certain plugins.
    • Two months ago I worked on a computer that was full of malware. The client was still running Windows XP and didn’t want to update. Windows XP was abandoned by Microsoft in April 2014, meaning there was no further development on the operating system and it would be exposed as insecure.
    • In all cases, there was a massive cleanup, one new install of WP, and a complete forced re-indexing of the website by Google and other search engines.

ALL of these could have been avoided if the core functions would have been maintained. By following just a few steps, your computer, phones and other devices can stay up to date and minimize the danger of being compromised.

Remember, criminals will most always take the low-hanging fruit, like the computer not updated in over 5 years, the WordPress site with outdated plugins, or the FTP password that hasn’t changed in half a decade.

A word of warning… updates can sometimes fail, and even cause larger issues. BACK UP YOUR DATA before running updates, or just in general. However, the risk of something bad happening during an update is nothing compared to the possible issues that can happen by running an out-of-date system.

  • WordPress and Other Websites
  1. Back up everything on a regular basis – Always have a way to reset if something bad happens, even if you lose some data.
  2. Turn on automatic updates for plugins and incremental WordPress updates.
  3. Use a service to update multiple sites if needed.
  4. Turn on notifications for major WordPress or theme releases, and run them after you back up, update plugins and prepare for possible downtime.
  5. Also change your FTP and Cpanel passwords on a regular basis, or when someone leaves the organization.
  • Windows Computers
  1. Back up on a regular basis. Services like Dropbox, OneDrive, Google Drive and others offer cheap, or even free secure cloud services that will back up your data.
  2. Turn on automatic updates in the control panel. This will run in the background, and prompt to reboot when larger updates appear.
  3. If you can update your operating system to at least Windows 8.2 you will at least be receiving regular security updates. There was a time you could have updated to Windows 10 for free, but you most likely missed that if you’re still running an older version.
  4. Keep your software like browsers, office software and other major applications like Photoshop and others up to date by regularly checking, or selecting auto-updates if prompted.
  • Mobile Devices
  1. Back up on a regular basis (notice a theme here?). Most carriers have this available, but you can keep your music in the cloud, photos backed up to Google Photos for free, contacts saved to Gmail or Gsuite, again for free, and other data can use Dropbox, Carbonite and other services.
  2. Go into the Play Store or Updates on your mobile device and click Update All on a regular basis.
  3. Always accept operating system updates when prompted, your device is properly charged or connected to a power source, and you have the necessary allotted time to accomplish the update. Do a full reboot once in a while to clear the device and also to re-engage auto-updates when the phone reaches back out to the carrier or app store.

Updates are an easy way to keep your site and devices secure. Criminals are looking for the easy targets when you’re dealing with electronic crime, so stay on top of your systems and update regularly.

Don’t forget to send us any suggestions for apps to review or people to interview. And subscribe to the BeBizzy Break Podcast on iTunes and Stitcher Radio

And as always, leave the technical stuff to us!

Equifarked – BeBizzy Break Podcast : Episode 54

Equifarked – BeBizzy Break Podcast : Episode 54

In this episode we talk with Sara Hawkins about the Equifax breach and what you can do now.

BBP : Episode 54 – Equifarked

Tech News

  • Apple Announced three new iPhones yesterday at the new Steve Jobs auditorium at the spaceship
    • Wireless charging
    • New A11 Bionic Processor
    • Glass backs
    • 2GB RAM ??
    • No OLED
    • Camera can shoot in 4k
    • $699 and $799
    • Preorder is Sept 15 and available Sept 22
    • FaceID failure during demo, but basically it will unlock with the camera and your face
    • Black, White, and new gold color
    • iPhone X
      • Bezel is all but gone
      • No home button
      • Case is glass and stainless stell
      • $1000 sale 10/27 with shipment on 11/3
      • Screen is an OLED display made by…. SAMSUNG!
      • The home button and power button are combined to be the Side Button
        • Long press for Siri, double click for Apple Pay
      • Two hour increase in battery than the iPhone 7
      • Better flash, slow motion  recording and of course 4k
    • Other phones cost
      • S8 : 700
      • Note 8 : 900
      • Pixel and Pixel XL : ??  Pixel was $650 & $850

And now to the even bigger issue in the last several days, the Equifax breach.

  • Equifax announed 143 million customer records exposed.
    • Just in ND, the attorney general has stated over 248k exposed http://www.kfyrtv.com/content/news/ND-AG-says-more-than-248000-North-Dakotans-affected-by-Equifax-data-breach-444010593.html
    • Rick Smith, Chairman and CEO of Equifax on the breach
    • Issues
      • Breach occurred in May – July, found in July, made public in Sept
      • Three executives sold stock. On 8/1 and 8/2 the CFO and two other execs sold $1.8million in stock, which dropped over 10% on the announcment. Equifax claims the officers had no knowledge of the hack
      • Your information could be in Equifax because they gather information on nearly everyone to sell to credit checking agencies. It knows everything about your credit cards, bank accounts, mortgage, auto loans, everything.
      • The website to find out if you’re affected has some issues
        • Stock WordPress
        • Site was flagged by OpenDNS as a potential phishing site
        • WHOIS showed domain wasn’t owned by Equifax
        • Site asked for six of nine numbers of social security number
        • Can state you’ve been breached using some test info… I believe this is residual from testing, but could show a larger issue.
    • What to do
      • Can check to see if you’re affected
        • Be advised the FREE service may turn into a PAID version after a time
        • Also, read the T&C’s on what rights you are giving up before you agree…. Rumors of being limited on legal actions against Equifax. It’s now being reported that the verbage has been removed, so you are NOT giving up legal rights.
      • Put a credit freeze on accounts
      • Don’t respond to phishing attacks to give out personal information via text or email.


Don’t forget to send us any suggestions for apps to review or people to interview. And subscribe to the BeBizzy Break Podcast on iTunes and Stitcher Radio.
And as always, leave the technical stuff to us!

GoDaddy Smartline : BBP – Episode 51

GoDaddy Smartline : BBP – Episode 51

In this episode we talk about Android Oreo, Skype, Chromebook Bluetooth issues, Facebook bandwidth limitations and GoDaddy Smartline.

BBP : Episode 51 – GoDaddy Smartline

  • New Android version is officially Oreo.
    • Google announced this on during the solar eclipse in New York.
    • Faster, better battery life, better copy and paste, picture in picture.
    • No specific date on release, but most compatible devices should have it by the end of 2017
    • Watch the announcemet here : https://www.youtube.com/watch?v=fDLc-QPFNs0
  • My phone situation
    • The cell towers seem to be back up as my connection is much better
    • However, I did choose Skype as my inbound/outbound backup.
    • Worst part is now when I get a phone call, my phone, my Chromebook, my iPad and my computer all ring. I finally stopped leaving Skype on all the time on my Chromebook, so that removed one of the devices.
  • One issue I’ve discovered is common with Chromebooks in general is a bit of an issue with Bluetooth audio. Seems that streaming audio via BT on the Chromebooks is a bit flakey So factor that into your decision making. LOVE the Chromebook, but that makes two big things I don’t like, the other is a limit on
  • Facebook will start distributing files based on the ability of users to view the content due to their bandwidth.
    • This means that if you have a large video file or even a very large image, it may be NOT shown to users on slower mobile devices, or even slower home and office connection
    • This does not mean you should NOT use video or images, it just means you should make sure you take some time to compress or optimize your file before you upload.
    • This will make sure your message, advertising, or video of your dog playing will get seen my more people.
    • BeBizzy Consulting can help you with your social media. Contact us today!
  • GoDaddy Smartline
    • 100 minutes per month
    • 100 texts s/r per month
    • Add a second number so you don’t have to give out your mobile
    • Make and receive calls using the Smartline business number.
    • Also use Smartline to send/receive text messages

Don’t forget to send us any suggestions for apps to review or people to interview. And subscribe to the BeBizzy Break Podcast on iTunes and Stitcher Radio

And as always, leave the technical stuff to us!

#NetNeutrality Day of Action : BeBizzy Break Podcast EP:46

#NetNeutrality Day of Action : BeBizzy Break Podcast EP:46

BeBizzy Break Podcast : Episode 46 – #NetNeutrality Day of Action

Hosted by : Marv Dorner, owner of BeBizzy Consulting

Today’s episode is a quick view of #NetNeutrality.

If you’re unfamiliar with Net Neutrality, it’s simply the call to ensure the same speed, access and availability for all websites… basically what we have now.

Many companies, and of course some internet providers, would love to have priority access to the web, making their sites run at full speed, and throttling the rest of the websites.

Many people and companies are speaking out in defense of net neutrality, including Tim Berners-Lee, the man many credit with inventing the internet.

Join in the discussion and defend Net Neutrality by getting involved on Twitter using the #NetNeutrality hashtag, communicating with friends, family and elected officials, and supporting the companies listed on this article from the Verge.

Don’t forget to send us any suggestions for apps to review or people to interview. And subscribe to the BeBizzy Break Podcast on iTunes and Stitcher Radio

And as always, leave the technical stuff to us!

Own Your Digital Data – BBP EP 45

Own Your Digital Data – BBP EP 45

Own Your Digital Data.

You own your business name, your equipment, maybe you even own your building.

But I bet many of you don’t own your digital business presence.

I’m talking about  your domain names, your social media pages, Analytics and more.

Here’s some tips on owning your digtal data

  • Google Business Listing – Make sure you use an email address owned by the company to create and manage the business listing. By not doing this, I’ve seen the process become very involved just to change the hours of operation.
  • Google Analytics – Same as above… use an email address belonging to the business to create this account. We’ve had an issue where we could not move an account to a client and therefore couldn’t use the existing account to manage everything without creating a new Analytics account.
  • Social Media – Picture this… you fire the employee in charge of social media. They created YOUR page with THEIR account, and therefore “own” it. Now, in order to make sure that previous employee doesn’t post negative information, or simply for you to continue to post as your business, you have to go to them and have them transfer ownership. Awkward! Create your own social media pages/accounts, and invite others to contribue. Then you can manage who gets access.
  • Domain Names and SSL’s – Your domain name is one of the first things potential customers can see. If you don’t technically “own” it, then moving it can be a long, and sometimes impossible process. Lease your own domain names, and SSL certificates to make sure you know when they are up for renewal, and can easilyl change everything in the event you move or change hosting.

If you’ currenty don’t own your digital business presence or properties, my suggestion is to get them as soon as you can. You never know when your current vendor will be leaving the business space, you lose critical employees, or even if YOU are planning on selling and need to transfer ownership.

Need some help getting this handled? Contact BeBizzy Consulting at 701.214.6271 or at BeBizzy.com and I’ll be happy to help you out!

Have any questions or suggestions for future podcasts? Leave them below, or send them to me @BeBizzy on Twitter!

Don’t forget to send us any suggestions for apps to review or people to interview. And subscribe to the BeBizzy Break Podcast on iTunes and Stitcher Radio

And as always, leave the technical stuff to us!

BBP : EP0039 – GSuite & Mailbird

BBP : EP0039 – GSuite & Mailbird

BeBizzy Break Podcast : Episode 39 – GSuite & Mailbird

Hosted by : Marv Dorner, owner of BeBizzy Consulting

Ever get the feeling that someone’s watching you?

That happened to me this week, as I started to look for a replacement for my Outlook replacement, Mailbird. The problem was that although I had hundreds of contacts saved in my various GSuite email accounts, there was no way to easily sync to or from GSuite. On many occassions I was either grabbing email addresses from my phone or having to log into the web interface to gather the email addresses so I could send.

Just this morning, I recevied an email from Mailbird claiming they had a new Contact Manager ready to roll out, all I had to do was update Mailbird, click a few things and BOOM!, contacts. The scariest part was that it worked EXACTLY like it was supposed to work, and now I don’t have to look for a new email system. Way to go, Mailbird! Check them out if you’re a GSuite or Gmail email user.

And if your NOT a GSuite user… here’s why you should be.

GSuite is a powerful email, calendar, document sharing, task & project management solution. Some other benefits are:

  • Uses Google secure and “always-on” hosting solution. I have had very minimal outages in many years of use.
  • The system is available from anywhere, so as long as you can get to a computer, tablet or phone and remember your login info, you can see you mail, calendar and documents.
  • Easy to share documents within the GSuite environment, so anyone with your domain email can easily receive, share or collaborate on documents.
  • You can still use Outlook. While I recommend getting outside the Office forcefield with apps like Mailbirdold reliable still works with GSuite.
  • 2-Step Verification security to protect your email.
  • 3rd party apps like CRMs, project management suites, mind mapping tools, and much more can be easily made available across the network.
  • Excellent support
  • Relatively cheap at $5 per email address per month.

Check out if GSuite is a good fit for you and your business by going to https://gsuite.google.com

Don’t forget to send us any suggestions for apps to review or people to interview. And subscribe to the BeBizzy Break Podcast on iTunes and Stitcher Radio

And as always, leave the technical stuff to us!

BBP : EP0035 – Happy World Backup Day!

BBP : EP0035 – Happy World Backup Day!

Happy World Backup Day, everyone! Well, maybe a couple days early, but we like to celebrate data backups all the time around here.

EP 35 – Happy World Backup Day!

Before we get too far, I’d like to wish a Happy 23rd Birthday to my daughter! We’ll see you this weekend and celebrate the best way you know how, by going to a hocke game!

Now, on to other important matters.

  • March 31 is World Backup Day. Back. Your. Data. Up. That is all…
    • I lied, that is NOT all. Your data is your business! Throw on top of that all your photos, your music, personal financial documents and more, and there are few things in life that would make things as difficult as recovering from a data failure.
    • At the VERY least, back up your data to an external hard drive or to another computer.
    • Personal Cloud storage devices are relatively cheap and easy to add to a home or office network.
    • Data companies like Dropbox and Carbonite have built a business out of managing backups for you. Check them out!
  • A group calling themselves the Turkish Crime Family has claimed to have stolen passwords to 530 Million Apple iCloud passwords. Time to change your passwords, kids!
    • If your Apple password has been stolen the thief can get access to your data, and even reset your phone.
  • FedEx is offering $5 for you to turn on Flash in your browsers.
    • Why should you NOT do that? Flash was proven to be an insecure browser extension years ago, so none of the modern browsers have it turned on by default.
    • FedEx needs to find a way to join the rest of us in 2017 and build a website that does not use this ancient, security-holed software.

Have a good rest of your week, everyone!

Don’t forget to send us any suggestions for apps to review or people to interview. And subscribe to the BeBizzy Break Podcast on iTunes and Stitcher Radio

And as always, leave the technical stuff to us!